Shipping Policy
Important, have to read before you place the order
Before you pay, please read the following terms carefully
The price of the order only includes the goods and the delivery fee. It does not include the customs duties or other taxation of the country in which the buyer is located. (The customs duties required for the purchased goods need to be paid by themselves).
The weight of the goods is the estimated weight, not the actual weight. If the actual shipping cost exceeds your shipping cost, we will send you an email confirmation. You need to confirm within 48 hours whether to pay the insufficient shipping cost.
With batteries, products with magnets, we reserve the right to change the delivery method without informing you.
Non-product quality problems, we do not support the return or replacement.
About shipping way: The way delivers to you through the delivery method of your choice. If you purchased the time in China, especially the double 11, double 12 Shopping Festival, the logistics is slow, please be patient.
The buyer can not reject the package for any reason, reject the package is equivalent to giving up the refund, if the quality of the goods, the return of the cost paid by us.
We do not hold any responsibility for packages lost or damage goods during shipment to you.
Kindly ensure the product you have order,we do not hold any responsibility due to misleading or misunderstanding of product technical information/descriptions.
If a package does get seized or is held, we will try to resend the package once at costumer expense. If the second attempt is unsuccessful, we will bear no further responsibility. Thus, the customer is responsible for knowing all shipping regulations in their own country. We have not yet had a case where two shipments to the same customer have been seized buy customs. We’re sorry, but we can not issue refunds for seized shipments.
We can not be responsible for any customs restrictions, tariffs, or other regulations that may apply in your countries. If package is stopped by customs, we encourage you to speak with your customs office, due to circumstances outside of our control.
Although we will ship any products you order to the address you provide, but forbidden item(s) are strictly not shipped by IamTao, such as liquid, drugs, DVDs, weapons etc. If you shipped such items without telling us, you will be responsible for all losses and legal issues.
Please place your order ONLY if you agree to all the terms above.
Bonnew and her freight logistics partners will do the necessary customs declaration and clearance in China. Buyers are responsible for their own customs clearance in their own countries. Buyers shall ensure that the products they purchase are in compliance with their own country’s customs import rules and regulations or laws.
When buyers purchase branded items, Buyers are responsible to obtain permission from the brand owners themselves. BONNEW is not responsible to obtain the permission from the brand owners. At the request of the buyers and upon receiving payment for the purchase, BONNEW will purchase the item on behalf of the buyers accordingly.
When the goods reach the buyers home country or to the country directed by the buyers, it is the buyers' responsibility to clear their home custom procedure. BONNEW has no responsibility to ensure that the product will clear the buyers customs in their home country.
Buyers are responsible to pay for any form of duties or taxes in their home or destination countries. In the event that Buyers refuse to pay for the duties, the customs will send the goods back to the originating countries. Buyers will be liable to pay for the return shipment cost plus warehousing cost. If Buyer does not claim or settle the cost incur after three months on returning to the originating place, the carrier, logistic company or BONNEW.com shall have the right to sell the products to the public to recover cost incur. Any balance will be returned to the Buyer and any shortfall will have to make good by the Buyer.